General Inquiries

For questions about the Otehu platform, account provisioning, billing, or product features, please submit the form below or email [email protected]. We respond with clarity and precision to help you move forward.

Developer Submissions

Otehu welcomes collaboration from developers, API integrators, and technology partners. To initiate a submission, complete the form or email a concise briefing to [email protected] detailing your project and integration goals.

Response Times & Service Levels

Otehu maintains transparent timelines to ensure you understand how and when you will receive a reply. The targets below reflect our standard operating cadence.

• General inquiries: Acknowledgment within 1 business day; substantive reply typically within 1–2 business days during regular hours.
• Developer submissions: Acknowledgment within 1–2 business days; comprehensive technical follow-up within 5–7 business days, depending on review scope.
• Operating hours: Monday to Friday, 9:00–17:00 UTC, excluding weekends and public holidays.

If you require urgent assistance outside of standard hours, please indicate urgency in your message or email [email protected] so the on-call team can triage promptly.

Direct Support

For immediate access to the Otehu support team, contact us at [email protected]. Please include your organization name, a primary contact email, and a concise description of your need to accelerate handling.